Data processing, privacy and confidentiality
Your personal Data - what is it?
The General Data Protection Regulation (the GDPR) governs the processing of personal data. I may hold details about you such as:
Address and next of kin.
Any contacts I have with you, such as appointments, clinic visits, etc.
Notes and reports about your health.
Details about your treatment and care.
Relevant information from other health professionals, relatives or those who care for you.
Relevant information from your health insurance company.
I collect and hold this data for the sole purpose of providing psychological services and will ensure that this information is keep confidential.
I can disclose personal information if:
It is required by law
You consent - either implicitly for the sake of your own care or explicitly for other purposes
It is justified in the public interest
I comply with my obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate measures are in place to protect personal data.
What do I do with your data?
I use your personal data for the following purposes:
to enable me to administer psychological services for clients, medical practitioners and insurance companies
to operate this website and be able to contact you to discuss therapy options available to you
to administer payment procedures and records
to manage therapy records
to maintain my own accounts and records.
I may share your information with, and obtain information about you from, your medical practitioner or specialist and, where applicable, your health insurance company. I will not share your data with any other third parties.
Processing your personal data- the legal basis
Processing is necessary in order for me to offer and supply my service to you from when I offer you relevant therapist appointments to the completion of any agreed treatment;
Processing relates to personal data, which is provided by you.
I keep data as required by statutory obligations and as follows:
Booking/medical records/contractual information - 7 full calendar years after last client appointment/contract entered into.
Your rights and your personal data
Unless subject to an exemption under the GDPR you have the following rights with respect to your personal data:
The right to request a copy of the personal data that I hold about you.
The right to request that I correct any personal data if it is found to be inaccurate or out of date.
The right to request that your personal data is erased when it is no longer necessary for me to retain such data.
The right to withdraw your consent to the processing at any time.
The right to request that I provide you with your personal data.
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
The right to object to the processing of personal data.
The right to lodge a complaint with the Information Commissioners Office.
I take protecting your privacy very seriously and follow the strict Code and Conduct of Ethics set out by the British Psychological Society (BPS - my registration 36006) and adhere to the standards set by the Health and Care Professions Council (HCPC - my registration PYL16067).
During assessment and therapy meetings I will take notes which will include personal and sensitive details about you. These are used solely for the delivery of a therapy service to you and will be stored securely.
Confidentially will be maintained within the codes of my regulatory and professional bodies. Confidentiality does not apply where it would mean that I, as your psychologist, might break the law, or where withholding information means I would breach the codes of ethics. Confidentiality may be breached if I consider there is a risk you may harm yourself or others. In such exceptional circumstances, where there is concern for your wellbeing, or that of others, it may be necessary to seek help outside the therapeutic relationship. In the event that I am considering breaching confidentiality you will normally be consulted first.